Locksmith guides
Locksmith guides for homes, businesses and cars
Plain answers to the questions people ask before, or instead of, calling a locksmith. If it’s urgent, skip the reading and call.
24 hours · Monroe County
585-669-6480Answered 24 hours. Tell us the door, lock or vehicle and where you are.
Home guides
Around the house
Rekey or replace your locks? How to decideRekey when the lock works well and you only need to change who has access. Replace when the lock is damaged, worn, the wrong type, or you want different features.Changing locks after moving into a new homeYou cannot know every copy that was made. Rekeying or replacing exterior locks, plus resetting codes, gives you a clean start.Lost your house keys? What to do nextFirst get safely inside. Then decide whether the lost key could be linked to your home; if so, rekey.Will a smart lock fit my door? A compatibility checklistCheck your door’s physical preparation and alignment first, then the lock’s connectivity and backup options.Why your deadbolt sticks, and what to try firstTest the bolt with the door open. If it moves freely open but sticks closed, it is alignment. If it sticks either way, it is the lock or key.
Business guides
At work
Business key control: who holds which keyKeep a written door list, a key record and a rule for who can approve copies. Rekey when a key is unaccounted for.Planning a master key system step by stepMap doors and roles first, then choose the fewest levels that meet your needs, and keep a record from day one.Commercial lock: repair or replace?Repair when parts are available and the hardware is otherwise sound. Replace when damage is extensive, the function is wrong or parts are unavailable.
Vehicle guides
On the road
Car key types explained: metal, transponder, remote and proximityYour key type affects what is needed to replace it. Note how you start the car and whether the key has buttons.Lost all your car keys? What to gather before you callGather vehicle details and proof of authorization. Options depend on the vehicle and its security system.Key fob not working: battery or programming?Try a fresh battery and your spare fob. If the spare works and the battery change does not help, ask about the fob.
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