Short answer
Try a fresh battery and your spare fob. If the spare works and the battery change does not help, ask about the fob.
Try the battery first
Replace it with the exact battery type printed inside the case. Note the orientation before removing the old one.
Use the spare as a test
If the spare works, the problem is likely the first fob. If neither works, the vehicle side may be involved.
Starting with a dead fob
Many push-button vehicles have a backup method, described in the owner’s manual, for starting with a weak fob.
When to call instead of reading
- A new battery did not help
- You need a replacement fob checked for compatibility
Straight answers
Common follow-up questions
Does a new battery erase programming?
Usually not, but check your owner’s manual.
Can I use a fob from another car?
Often not. Some fobs cannot be reprogrammed once used.
Related services
Mentioned in local notes for Fairport and Perinton, Gates, Spencerport.
General information only. Every lock, door and vehicle differs; confirm specifics with a locksmith or the manufacturer.