Vehicle guide

Lost all your car keys? What to gather before you call

Lost every key to your car? Find your VIN, proof of authorization and key type before calling. What to expect when no key is available.

24 hours · Monroe County

585-669-6480

Answered 24 hours. Tell us the door, lock or vehicle and where you are.

Short answer

Gather vehicle details and proof of authorization. Options depend on the vehicle and its security system.

Find the VIN

The VIN is usually visible through the windshield on the driver side, and on your registration and insurance card.

Prove authorization

Expect to show ID and vehicle documents. This protects you and the vehicle.

Set expectations

Not every vehicle can be keyed in every situation. Compatibility is confirmed case by case before work begins.

When to call instead of reading

  • No working key exists
  • You have the vehicle details and documents ready
Call 585-669-6480

Straight answers

Common follow-up questions

Should I tow it to a dealer?

That is one option. Call first to ask whether your vehicle is compatible with locksmith service.

Will old keys still work if found?

Ask about removing lost keys from the vehicle’s memory where supported.

Related services

Mentioned in local notes for Chili.

General information only. Every lock, door and vehicle differs; confirm specifics with a locksmith or the manufacturer.

Any hour, any day

Stuck right now? Call and say what’s going on.

A real conversation, no forms. We confirm availability and a quote before work starts. We never promise an arrival time we can’t keep.

Call 24h · 585-669-6480