Commercial locks work hard. A sticking key, loose lever, inconsistent latch or damage after forced use can point to a lock issue—or a door alignment problem. A careful inspection helps identify the cause before deciding whether repair or replacement is the right course.
Useful details
- Describe the symptoms and how often they occur.
- Door alignment and closer behavior can affect lock function.
- Repair options depend on hardware condition and parts.
What happens when you call
We ask where you are and what you’re dealing with, confirm current availability and, where relevant, compatibility, then give you a quote. You decide whether to go ahead. We don’t promise arrival times online.
Related guides
Straight answers
Questions about commercial lock repair
Can every commercial lock be repaired?
Repair depends on the lock, parts availability and the condition of the hardware.
Why does a lock work only when I pull the door?
Door alignment or latch pressure may be contributing. The full door and lock should be assessed together.
Should I stop using a damaged lock?
If a lock will not secure the door reliably, consider alternate security measures and call to discuss options.
Local notes for this service: Rochester, Henrietta, Gates, Brockport. Available throughout Monroe County.